Shipping

Please see the shipping rates and all details below. If the below info hasn't answered your question, please email us at online@lizandlottie.ca and we will be happy to help you out!

We will ship your order within 1-3 days after you place it*. We strive to ship your order out the next day however during peak season or immediately following a sale, we ask for your understanding if you experience a slightly longer turnaround time. 

*Please note, our Christmas break starts at 11am December 23. We will be back shipping orders on December 29th.  Happy Holidays!

Nikki & Heidi 

 

SHIPPING WITHIN CANADA 

CHRISTMAS DELIVERY CUT OFF 

Delivery times are not guaranteed due to the high volume of the season but we will make every effort to get your order to you as quickly as possible

For delivery to Calgary, Airdrie, Chestermere, Cochrane, Conrich, Okotoks, Springbank please submit your order no later than 9AM Wednesday December 22nd.  

For delivery to Banff, Blackfalds, Canmore, High River, Lacombe, Olds, Ponoka, Red Deer, Sylvan Lake please submit your order no later than 9AM Monday December 20th

For delivery to the rest of Canada or to a PO Box, please submit your order no later than 9AM Friday December 17th 

For delivery to the USA, this is our first Christmas shipping there. We are unfamiliar with the delays you may experience at the border. We recommend ordering before December 17th. 

 

LOCAL DELIVERY CALGARY & AREA IS A FLAT RATE OF $5!* 

  • This rate is for deliveries to:
- Calgary, Airdrie, Banff, Blackfalds, Canmore, Chestermere, Cochrane, Conrich, High River, Lacombe, Okotoks, Olds, Ponoka, Red Deer, Springbank, Sylvan Lake
*As of November 1st 2021, Atripco is no longer servicing the Strathmore area. Shipping to Strathmore will cost a flat rate of $15.
  • This rate does not include delivery to P.O. Boxes. Please select $15 SHIPPING and your order will be shipped with Canada Post
  • Calgary & Area orders will be shipped with Atripco Delivery Service or personally by us. Please be sure to include delivery instructions if you reside in a condo (buzz #, what to do with package if not home, etc.)
  • $5 flat rate does not include insurance, please email us at online@lizandlottie.ca if you would like to pay to add insurance to your shipment
  • We will send you a separate email with your tracking number once your order is ready to ship

 

WESTERN CANADA IS A FLAT RATE OF $15 OR FREE WHEN YOU SPEND $150!

  • Western Canada includes Alberta, BC, Saskatchewan and Manitoba
  • This rate also applies to P.O. Box delivery in Calgary & Area
  • Your shipping carrier will be determined when we pack up your order
  • We will send you a separate email with your tracking number at that time

 

EASTERN CANADA & TERRITORIES IS A FLAT RATE OF $20 OR FREE WHEN YOU SPEND $150!
  • Eastern Canada includes Ontario, Quebec, New Brunswick, Nova Scotia, PEI, Newfoundland & Labrador, Nunavut, North West Territories and Yukon
  • Your shipping carrier will be determined when we pack up your order 
  • We will send you a separate email with your tracking number at that time 

 

SHIPPING TO THE USA 

CONTIGUOUS USA IS A FLAT RATE OF $20 CAD!

  •  Liz & Lottie ships to the lower mainland states, including DC.
  • The recipient will be responsible for any and all duty and import costs. Liz & Lottie is not responsible for this cost nor do we determine these fees, we are simply responsible for packing up your order with an accurate declaration of goods. 

     

    UNDELIVERABLE:

    Any shipments returned as undeliverable will not be resent and a refund will be issued to you less the total shipping costs.