FREE SHIPPING IN CANADA ON ORDERS OVER $150!

FREE SHIPPING IN CANADA ON ORDERS OVER $150!

Return Policy

ONLINE PURCHASES:

RETURN:

  • Your return qualifies for a full refund if shipped back to us within 7 days of the original shipping date
  • Please email us at online@lizandlottie.ca to arrange your return
  • Processing your return can take up to 5 business days from the receipt of your returned product
  • Refunds will be applied to your original method of payment
  • The product must be unused, unworn, unwashed, in the original product packaging and with all original tags attached. Your receipt must be included in the return shipment
  • Return shipping costs are your responsibility and will not be refunded
  • All earrings are a final sale
  • All sale items are a final sale

EXCHANGE:

  • Online purchases can only be exchanged in store within 14 days of the original shipping date
  • The product must be unused, unworn, unwashed, in the original product packaging and with all original tags attached
  • All earrings are a final sale
  • All sale items are a final sale

IN STORE PURCHASES:

  • We will happily provide you with a full refund within 7 days of your purchase or exchange/store credit within 14 days of your purchase
  • The return or exchange must be accompanied with the original receipt
  • All refunds will be applied to your original method of payment
  • The product must be unused, unworn, unwashed, in the original product packaging and with all original tags attached
  • All earrings are a final sale
  • All sale items are a final sale